Special Instructions for Licensees

RENEWAL UPDATE:

  • Please see the renewal instructions below to renew your Advance Fee Loan Broker, Consumer Lender, Debt Management Company or Sales Finance Company license(s): Open the LICENSE RENEWAL REPORT (click here) and carefully follow the instructions on page 1. 
  •  If possible, use the Google Chrome web browser when renewing your license(s) on the eLicense portal (click here).  Other web browsers may cause problems.
  • Processing Time: Please allow up to three weeks for your license renewal(s) to be processed.
  • Check your license record to make sure that licenses that you wish to continue have been renewed.

Consumer Lenders

New temporary process for renewing licenses. 
Our licensing system was configured in a way that subjected a licensee with branches to have to complete the renewal process at the parent license level, and then to have to repeat the process for each of its branches.  We have begun a three-phase project to streamline the process.  The first phase of the project involves advance fee loan brokers (due June 30), consumer lenders (due June 29), debt management companies (due June 15) and sales finance companies (due June 30), which have licenses expiring in June.  Those licenses and any corresponding branch licenses must be renewed using the following steps:

  • YOU MUST FIRST OPEN THE LICENSE RENEWAL REPORT (click here).  The Report provides the name, business/license address and mailing address for each license, making it easy to see all the information in one place. Carefully follow the instructions on page 1 to locate information about, and to renew, the licenses for which you are responsible. 
     
  • When using the E-LICENSING portal (https://elicense.az.gov/ARDC_HomePage) to renew the parent license, use the Google Chrome web browser if possible.  Other web browsers may cause problems.
     
  • For a license that has one or more branch licenses, you MUST mail your portion of the LICENSE RENEWAL REPORT (which we refer to as "Your Report") with a check or money order to pay for the branch license renewal(s).  We are sorry for the inconvenience of having to mail checks, and hope to resolve this inconvenience in our second phase of the project.  Please address the envelope to AZDFI BRANCH RENEWALS, 100 N 15th Ave., # 261, Phoenix, AZ 85007-2630.
     
  • Please allow up to three weeks for your license renewal(s) to be processed.  Check yor license record to make sure that the licenses that you wish to continue have been renewed.

The second phase of the project, available at a time not yet determined, will continue to involve the LICENSE RENEWAL REPORT.  For a licensee with one or more branches, the licensee will be able to use the E-LICENSING portal to upload their portion of the LICENSE RENEWAL REPORT and to enter the number of branches being renewed.  The system will calculate the branch renewal fees, allowing the licensee to pay the license and branch renewal fees with one payment.

The third phase of the project will display information online (not in a separate report) about the parent license and each branch license, and will allow the licensee to choose to renew or surrender each branch license. The system will calculate the renewal fees associated with the license and each branch selected for renewal, and will allow the licensee to pay the license and branch renewal fees with one payment.

  NMLS   
By selecting this option, applicants may apply for, maintain, or renew a license using our E-Licensing system.                                                                                                                                                                                NMLS is now receiving new application and transition filings for AZDFI. By selecting this option, applicants may apply for, maintain, or renew a license utilizing the Nationwide Multistate Licensing System. Note: There are additional processing fees associated with this option.