THE ARIZONA DEPARTMENT OF FINANCIAL INSTITUTIONS
PHONE SYSTEM PROBLEMS
The State is encountering problems with its phone system not properly handling calls and dropping calls. We apologize for any problems you encounter when trying to reach us by phone. Our e-mail services are continuing to work well. E-mail addresses for each area are available in the CONTACT US section of our web site.
WHAT WE DO
We license, supervise and regulate state-chartered financial institutions and enterprises, ensuring the safety and soundness of the financial services industry in Arizona. We also investigate complaints filed by consumers against licensed entities and we require appropriate remedial action for violations.
The Department of Financial Insititutions remains open for business. We are teleworking and can help you with a full array of services through Arizona's E-LICENSING system, by e-mail or phone (see our CONTACT US page) or by mail.
EXECUTIVE ORDER 2020-21: Prohibiting Small Business Evictions
On April 6, 2020, Governor Ducey issued Executive Order 2020-21, which, in part, requires lenders that have provided commercial real estate borrowers with a commercial mortgage loan for property located in Arizona to consider providing an opportunity for a forbearance for a commercial real estate borrower that has suspended an eviction action described in the Executive Order.
EXECUTIVE ORDER 2020-14 : Postponement of Eviction Actions
On March 24, 2020, Governor Ducey issued Executive Order 2020-14, which prevents residents from being evicted from their residences under certain circumstances relating to COVID-19.